U-Haul’s U-Box Moving Container Review 2024 | Move.org (2024)

skip to main content

We may earn money when you click on our links. Learn more.

U-Haul’s U-Box Moving Container Review 2024 | Move.org (1)

Get a Quote

Home > Moving > Container Moving

We researched thousands of reviews and analyzed hundreds of quotes over three years to identify U-Box as the nation’s fifth-best moving container company.

U-Haul U-Box Review

U-Haul’s U-Box Moving Container Review 2024 | Move.org (9)


  • U-Haul’s U-Box Moving Container Review 2024 | Move.org (10)

    Low prices

  • U-Haul’s U-Box Moving Container Review 2024 | Move.org (11)

    Nationwide availability

  • U-Haul’s U-Box Moving Container Review 2024 | Move.org (12)

    Poor customer service

Check Prices


Compare pricing

U-Box average price

Industry average price

Learn more

$3,700$3,870Check Prices

By Kurt Manwaring

Feb 03, 2023

U-Haul’s U-Box Moving Container Review 2024 | Move.org (14)7 min read

Bottom line: U-Haul makes our list of the best moving container companies because it’s affordable and widely available. On the downside, U-Haul ranks dead last in customer service, and the U-Box won’t fit items much larger than a king size mattress.

U-Haul’s U-Box Moving Container Review 2024 | Move.org (15)


U-Haul’s U-Box Moving Container Review 2024 | Move.org (16) Nationwide availability

U-Haul’s U-Box Moving Container Review 2024 | Move.org (17) Low prices

U-Haul’s U-Box Moving Container Review 2024 | Move.org (18) Local and long-distance options

U-Haul’s U-Box Moving Container Review 2024 | Move.org (19) Free furniture pads

U-Haul’s U-Box Moving Container Review 2024 | Move.org (20)


U-Haul’s U-Box Moving Container Review 2024 | Move.org (22) Only one container size

U-Haul’s U-Box Moving Container Review 2024 | Move.org (23) Hidden delivery fee

U-Haul U-Box is available at thousands of locations across all 50 states.

Table of contents

  • How U-Haul U-Box compares

  • U-Haul U-Box pricing

  • What to know

  • Features and services

  • International services

  • Long-term review

  • Our recommendation

  • Methodology

  • FAQ

U-Haul’s U-Box Moving Container Review 2024 | Move.org (25)


Pricing that works for you

1-800-PACK-RAT offers competitive pricing for your container move—and if you find a lower price from a comparable competitor, they'll match it.

Visit Website

Call: 800-722-5728

Sponsored Content

U-Haul U-Box compared to other companies


Avg. price

Avg. customer review score (out of 5)

# of states

Learn more


U-Haul’s U-Box Moving Container Review 2024 | Move.org (27)


46Check Prices

U-Haul’s U-Box Moving Container Review 2024 | Move.org (29)


50Check Prices

U-Haul’s U-Box Moving Container Review 2024 | Move.org (31)


30Check Prices
Zippy Shell$3480

U-Haul’s U-Box Moving Container Review 2024 | Move.org (33)


23Check Prices

U-Haul’s U-Box Moving Container Review 2024 | Move.org (35)


50Check Prices

Data as of March 2022. Offers and availability may vary by location and are subject to change. Average cost calculated by comparing moving costs for four home sizes across six distances.

U-Haul is more widely available than any other container company. U-Box rates are also about $170 more affordable than the competition. At the same time, U-Haul racks up rotten customer reviews faster than any company we’ve seen (partly due to hidden fees). Companies like U-Pack and PODS get better customer reviews, which means that you may have a better moving experience on the customer side.

It’s rare to find a company with such a unique combo of strengths and weaknesses. U-Haul U-Box is your best option if you need to find a location anywhere in the US. But if you want a combination of high-quality containers, strong customer service, and affordable prices, we recommend you go with a company like PODS.

For a more thorough breakdown of moving container comparisons, like container size, storage options, container quality, and price, check out our guide on the best moving and storage containers.

U-Haul’s U-Box Moving Container Review 2024 | Move.org (36)

Move.org Moving Grants: The 411

At Move.org, we offer financial assistance to individuals and families who are moving in exchange for details about their experience. Their candid reviews help us provide unique, real-life perspectives about the moving process.

Visit ourMoving Grant hub to find out which companies we’ve worked with and apply for funding for your next move!

U-Haul U-Box pricing

The average cost to move with a U-Haul U-Box is approximately $3,700. Prices vary depending on your home size and moving distance. For example, you can move a studio apartment 100 miles for around $1,200, while a cross-country trip for a large home costs more than $7,000. U-Haul also charges a $99 per U-Box container fee that isn’t usually on your invoice.

U-Haul U-Box moving container prices

Home size

100 miles

1,000 miles

2,000 miles

Learn more

1 room

$1,170$3,000$2,570Check Prices

2 rooms

$1,450$4,420$3,740Check Prices

3 rooms

$1,780$5,030$4,850Check Prices

5 rooms

$2,530$6,780$7,480Check Prices

Data as of March 2022. Offers and availability may vary by location and are subject to change. Average cost calculated by comparing moving costs for four home sizes across six distances.

U-Haul U-Box fees

U-Haul charges a fee of approximately $100 per U-Box container. However, that initial quote can be misleading. Your final cost is higher because of what goes into your final bill:

  • U-Box container. U-Box charges a monthly rental fee of about $100 per container (the average customer needs about four U-Boxes).
  • This is the cost to get your belongings from Point A to Point B (U-Haul calls it a gentle ride shipping fee). Our analysis suggests that the average U-Box transportation fee is around $3,200.
  • Delivery fee. U-Haul charges a $99 delivery fee for every U-Box. It sets the average customer back about $400 (but can be as high as $700–$800 for large homes).
  • Moving supplies. U-Haul includes 24 free furniture pads with your order. Any other supplies you order during checkout get added to your tab (like moving boxes, packing tape, and bubble wrap).
  • Moving Help®. U-Haul can connect you with workers to help with things like packing and heavy lifting. At around $45 per hour, U-Haul Moving Help is cheaper than most moving labor companies, but its workers aren’t licensed or insured.
  • Coverage. You can purchase coverage for your belongings if you plan to keep them at a U-Box storage facility. There’s an average monthly fee of around $20 based on the declared value of your personal items.
  • The average customer pays about $3,700 (not including coverage, moving supplies, or moving labor). U-Haul’s initial checkout screens suggest a much lower amount than you actually pay, so be prepared for sticker shock.

U-Haul’s U-Box Moving Container Review 2024 | Move.org (37)

As an example, we wanted to calculate the estimate to transport two U-Box containers for a one-bedroom apartment from Laramie, Wyoming to Elko, Nevada. Cost includes one month container use, two dozen furniture pads, gentle ride shipping, and one-way transit fuel cost for a total of $2,977.90.

U-Haul U-Box coverage

U-Haul offers Safestor® protection coverage for monthly U-Box storage at its company warehouses.1 Costs range from $7.95 to $35.95 per month, depending on the selected coverage amount (up to $15,000). Just be aware that it doesn’t apply to items like antiques, artwork, documents, furs, jewelry, money, motorized vehicles, bills, art, property deeds, credit cards, or securities.

What’s covered?

  • Fire
  • Hurricane
  • Tornado
  • Wind
  • Vandalism
  • Vermin
  • Lightning
  • Earthquake
  • Hail
  • Building collapse
  • Explosion
  • Leaking water
  • Burglary
  • Smoke

What’s not covered?

  • Theft
  • “Mysterious disappearance”
  • War
  • Flood (ground or surface water)
  • Climatic conditions (such as rust or mildew)

What to know about U-Haul U-Box

Nationwide availability

No moving container company is more widely available than U-Haul. You can use the U-Box to move to thousands of locations across all 50 states. That matters a lot. The reality is that there are companies more affordable than U-Haul. And there are those with better customer service. But it doesn’t matter if you can’t find a nearby location. That’s where U-Haul comes in: it’s sometimes the only option on the table.

Affordable rates

U-Haul is known for low rates across all of its moving services, and moving containers are no exception. The container service can save you about $170 for the average move. Those numbers get even more impressive if you have a small home. Our analysis of more than 300 quotes found that the U-Box is $300 cheaper than the industry average for one and two-bedroom living spaces.

Looking to save money on a moving container?

Check Prices

Low-quality moving container

U-Haul U-Box’s moving container quality isn’t as good as what you get with other companies. In particular, the U-Box is small, flimsy, and comes in only one size. Those aren’t necessarily dealbreakers. But you may want to double-check a few details if you have especially large or valuable items:

  • The U-Box is the smallest moving container on the market. Will all of your belongings fit inside a storage space that’s about seven feet long, five feet wide, and seven feet tall?
  • U-Haul constructs its U-Box containers with plywood and weatherproof covers. Keep in mind that this container falls short of the steel models by other companies use.
  • You’ll probably need several containers since the U-Box comes in only one small size. Do you have enough space at your home? Can you remember which containers you used for kitchen items and toiletries—and which one has the clothes and bedding? Can you afford an extra $99 delivery fee for each U-Box (the average customer needs about four of them)?

Play Video

This video demonstrates the unloading process of one container that was filled to capacity. Each U-Box container fits about a room and a half.

Poor customer experience

U-Haul’s biggest strength is its biggest weakness too. The company’s industry-leading size means you can almost always find a nearby location. But that also means you deal with the hiccups inherent in enormous companies.

Our analysis of nearly 2,000 U-Haul reviews reveals a few things that can lead to a stressful moving experience:

  • Long waits. You can expect to consistently wait 30 minutes to speak with a U-Haul customer service representative. Need a supervisor? Add another half hour.
  • Frustrating service. U-Haul customer service representatives are rarely rude. The problem is that they often can’t answer your questions. We’ve spoken with U-Haul reps countless times over the years and are surprised by how little they know about their own products and services.
  • Hidden fees. U-Haul charges a $99 per container delivery fee that doesn’t always show up on your initial invoice. That’s an extra $400 for the average customer.

Features and services

  • Local moving
  • Long-distance moving
  • International moving
  • At-home portable storage
  • Company facility portable storage
  • Moving supplies
  • Moving labor

U-Haul U-Box at a glance

DescriptionU-Haul U-Box information
Average price


At-home storage

U-Haul’s U-Box Moving Container Review 2024 | Move.org (38)Yes

Facility storage

U-Haul’s U-Box Moving Container Review 2024 | Move.org (39)Yes

Container materialsPlywood
# of containers1
# of states50
Average customer review score (out of 5)

U-Haul’s U-Box Moving Container Review 2024 | Move.org (40)


U-Haul U-Box international services

U-Haul has some of the best international moving container services in the country. The company offers U-Box moving and storage services to nearly every global port. It also provides fast quotes for moves to and from the United States and Canada. Plus, U-Haul gives you a customs guide for your destination country. All in all, it’s an impressive setup for a moving container company that specializes in low-cost domestic moving and storage.

However, we recommend using a professional international moving company for overseas relocations. The U-Box’s shoddy plywood construction and sketchy customer service pose an abnormally high risk for a weeks-long trip across the ocean.

U-Haul U-Box long-term review

We’ve carefully researched U-Haul U-Box for the last three years. Our analysis of thousands of reviews, hundreds of quotes, and countless hours of research yielded three notable trends:

  1. Prices went up. U-Haul U-Box costs went up 30% from 2020 to 2024. While that’s in line with the industry average, it falls short of container companies like Zippy Shell, which kept price hikes under 10%.
  2. Customer satisfaction went down. An analysis of over 16,000 customer reviews shows that U-Haul ranked last place in customer satisfaction in 2020. The outlook hasn’t improved. While U-Haul U-Box still trails every other moving container company, its average review score dropped from 2.8 to 2.3 stars (out of 5).
  3. Availability stayed the same. U-Haul U-Box remains the largest moving container company in the industry. The company couldn’t tell us how many locations it has. However, our research suggests it could be in the tens of thousands—even more than U-Pack, the only other container company with 50-state availability.

What will U-Haul U-Box be like in the future?

We anticipate that U-Haul U-Box will raise prices at or near the industry average in the years to come. Similarly, we expect U-Haul to continue leading the pack for availability and trailing in customer service.

Our recommendation

U-Haul U-Box is one of our best moving container companies because it's widely available. The container service has thousands of U-Box locations in all 50 states, so it’s easy to find one. U-Haul also has affordable rates. But there are drawbacks. The customer service is rough, and your price tag is always higher than expected. Plus, U-Haul’s single small container size won’t fit belongings much larger than a couch.

Ultimately, we recommend U-Haul U-Box if:

  • You can find one nearby.
  • You like the price.
  • You have moderately-sized items.
  • You’re willing to roll the dice on having a bad experience.

U-Haul U-Box has more locations than any other company

Check Prices

Moving container FAQ

U-Haul’s cargo van is 114 inches long, 67 inches wide, and 56 inches tall. It has a maximum load capacity of 4,030 pounds and can fit belongings from a studio apartment (including a queen-sized mattress with a box spring).

The U-box is seven feet long, five feet wide, and seven feet tall. That’s large enough to fit a queen mattress or king mattress.

You can fit up to 2,000 pounds of household goods in a U-Box container. U-Haul recommends spreading out heavy items between several containers.

U-Haul has three cargo trailers and five utility trailers. Cargo trailers are ideal for home improvement projects, and utility trailers help with odd-shaped items like furniture and construction materials.


Move.org follows a six-step process to identify the nation’s best moving container companies:

  1. Compare quotes.We obtained and analyzed nearly 300 quotes from 7 of the nation’s largest moving container companies over 3 years.
  2. Mystery shopping.We do a top-to-bottom analysis of each company’s website and even call posing as customers. It helps us get a feel for what real-life customers experience.
  3. Analyze reviews.We read dozens of reviews for each company to see what most impresses (and turns off) customers. We also conducted a meta-analysis of more than 16,000 reviews to calculate an industry customer review average.
  4. Pay real-life customers for honest feedback.Move.org routinely gives away $500 moving grants in exchange for candid feedback about using moving container companies.
  5. Site visits.We invite industry experts and company executives to visit our headquarters in Salt Lake City, UT. We grill them on everything from pricing and customer reviews to insurance coverage and the latest industry trends.
  6. Annual review.Every year, we repeat the process to ensure that our list of the best moving container companies stays current. That means our top recommendations and industry prices may change each year.

Recommended resources

  • Cheapest Portable Storage Container Companies
  • Best Professional Movers
  • Best Auto Transport Companies
  • Best Truck Rental Companies
  • Best Storage Unit Companies

People also asked

  • How Does U-Haul Compare to PODS Containers?
  • Where Can I Find Free Moving Boxes?
  • How Much Does a U-Haul Truck Cost?
  • What is U-Haul Moving Help?
  • How Much Does Self Storage Cost?

Other moving container picks

  • PODS Review
  • 1-800-PACK-RAT Review
  • Zippy Shell Review
  • U-Pack Review

Our reports on U-Haul U-Box customers’ experiences

  • What to Expect When You Move with U-Haul’s U-Box—Zig’s Move


  1. U-Haul. “Play It Safe While Moving, Storing, or Towing.” Accessed May 7, 2022.

U-Haul’s U-Box Moving Container Review 2024 | Move.org (41)

Written by

Kurt Manwaring

Kurt Manwaring brings nearly a decade’s worth of research experience as a business consultant to the Move.org team. He specializes in taking complicated issues (like moving) and presenting them in a way that everyone can understand. His writing has been featured in hundreds of publications, including USA Today, Martha Stewart Living, Country Living, Good Housekeeping, Heavy, Slate, and Yahoo! Lifestyle. He brings a BS in sociology and an MPA (masters of public administration) to the Move team. He would love to hear about your moving experiences and questions at kurt@move.org.

Read More

Moving Resources

Professional Moving

Container Moving

Car Shipping


Local Professional Movers

Truck Rental

Junk removal

Home Services

Connect with Us

About Us

Partner with Us

Contact Us



Sign up for our moving guide!

Get emails with discounts, tips, and checklists — to guide you through every step of your move.

By signing up you agree to our Terms of Use and Privacy Policy.

U-Haul’s U-Box Moving Container Review 2024 | Move.org (46)

All content © 2024 Move.org. All rights reserved. | | Privacy Policy |Terms of Use |Disclosure

U-Haul’s U-Box Moving Container Review 2024 | Move.org (47)

Back To Top

U-Haul’s U-Box Moving Container Review 2024 | Move.org (2024)


U-Haul’s U-Box Moving Container Review 2024 | Move.org? ›

U-Haul's U-Box Moving Container Review 2024. We researched thousands of reviews and analyzed hundreds of quotes over three years to identify U-Box as the nation's fifth-best moving container company. Bottom line: U-Haul makes our list of the best moving container companies because it's affordable and widely available.

Which is better, UBox or PODS? ›

U-Haul U-BOX. When you choose PODS over U-Box, you're getting a sturdier, safer, steel-framed container instead of a less durable wood-framed plywood box. This may take up to 30 seconds.

What items are prohibited in the UBOX? ›

Items prohibited inside a U-Box container include living organisms, flammable/combustible liquids, hazardous materials, compressed gases, perishables and explosives.

How long can I keep my UBox? ›

You can keep the U-Box container on your property for as long as you need. While the U-Box containers are on your property, they will have a weather resistant cover to keep moisture out and ensure the safety of your belongings.

Will a king size bed fit in a UBox? ›

U-Box containers are a convenient and secure moving and storage solution designed to fit any furniture that fits in your house. Each container can fit about a room and a half of household items. Easily fit a king size mattress inside your U-Box.

Is it cheaper to use PODS or U-Haul? ›

U-Haul's U-Box is one of the most affordable ways to move locally or long-distance, but its containers are small and lower in material quality. PODS offers larger, tougher containers for large moves, but the company is typically more expensive, and it's available in fewer locations.

Is it cheaper to use PODS or a moving company? ›

Quick answer: Choose PODS for a cheaper, DIY move with flexible scheduling. Opt for professional movers if you prefer a hassle-free, hands-off approach, despite higher costs. Each option has distinct advantages depending on your budget, time, and moving preferences.

What cannot be moved in a pod? ›

What can't I load in a PODS container? Items that are considered hazardous materials, flammable/combustible liquids, compressed gases, perishable items, and explosives are strictly prohibited from being stored and/or moved in a PODS container.

Can you fit a couch in an UBox? ›

Packing the box tightly took a little figuring out, but was really not that difficult - Here are some things we fit in one U-Box: 2 Queen Size Mattresses and 1 Bed Frame. 1 Full Size Couch.

Does a queen bed fit in a UBox? ›

The U-box is seven feet long, five feet wide, and seven feet tall. That's large enough to fit a queen mattress or king mattress.

Will a UBox fit in a parking spot? ›

U-Box® containers are compact! Because of the compact size of U-Box® portable containers, they conveniently fit in standard-sized parking spots. Our containers provide you with the convenience of fitting as much as you would be able to fit in a truck.

How heavy is a UBox? ›

How much does a empty UBox Weigh ? Hello. A U-Box container weighs 785 lbs.

What kind of lock do I need for a UBox? ›

Please keep all questions appropriate and related to the product. Will this lock fit on a UBox container? For U-Box containers, we recommend the 1-9/16" Brass Security Lock or the 1-3/4" High Security Steel Lock Thank you!

How much fits in a U-Haul UBox? ›

Generally, a single U-Box container can accommodate the moving boxes and furniture from about one and a half rooms. So for example, if you're moving from a three-bedroom home, four containers – two for the bedrooms and two for the kitchen and living areas – might be a good place to start.

How to pack a U-Haul UBox? ›

Pack From Back to Front

Every item that you stack should be able to hold the item on top of it, so be mindful of the weight of each item. Certain items, like dressers, desks, or heavy boxes full of books, should be on the bottom of your U-Box container. This is so none of your lighter items get crushed in the process!

What can fit inside an UBox? ›

The capacity is 257 cubic feet and a maximum weight of 2,000 pounds. That may not seem extremely large, but if you properly pack a U-Box container, you'll be shocked by how many items can fit inside of it. In fact, you can easily fit a king size mattress.

What is better than PODS? ›

From U-Box to Pack Rat, UNITS, Zippy Shell, U-Pack, U-Haul, and SmartBox, each of these companies offers unique features and services that cater to different moving scenarios. Whether you're moving locally, long-distance, or cross-country, these PODS alternatives provide a range of options to choose from.

What is the difference between PODS and bigbox? ›

A major distinction to consider when comparing Big Blue Boxes' shipping containers to PODS is PODS only offers rental containers. Big Blue Boxes, meanwhile, makes it so you can rent or purchase storage containers.

What are the benefits of UBOX? ›

U-Box Long-Term Storage Advantages
  • A Name You Can Trust. We don't contract with a third party to store U-Box containers. ...
  • Convenience. ...
  • Peace of Mind. ...
  • Flexibility. ...
  • Clean and Dry Everything First. ...
  • Use the Proper Packing Supplies. ...
  • Load Your Containers Correctly. ...
  • Wrap Furniture for Long-Term Storage.

What's the best pod company? ›

All of the POD companies in this list integrate with Shopify, so you can build an online store to sell your custom products.
  1. Printful. Printful has a wide range of print-on-demand products and features to help you get started. ...
  2. Printify. ...
  3. Gooten. ...
  4. Apliiq. ...
  5. Gelato. ...
  6. SPOD. ...
  7. Teelaunch. ...
  8. CustomCat.

Top Articles
Latest Posts
Article information

Author: Clemencia Bogisich Ret

Last Updated:

Views: 5701

Rating: 5 / 5 (60 voted)

Reviews: 91% of readers found this page helpful

Author information

Name: Clemencia Bogisich Ret

Birthday: 2001-07-17

Address: Suite 794 53887 Geri Spring, West Cristentown, KY 54855

Phone: +5934435460663

Job: Central Hospitality Director

Hobby: Yoga, Electronics, Rafting, Lockpicking, Inline skating, Puzzles, scrapbook

Introduction: My name is Clemencia Bogisich Ret, I am a super, outstanding, graceful, friendly, vast, comfortable, agreeable person who loves writing and wants to share my knowledge and understanding with you.